Setup mein thoda aur ek baar wala feature chahiye tha
Jab maine software ke bare mein socha toh laga ki shayad setup one-time hoga aur baad mein bas use karne ka process hoga. Par jab maine purchase kiya toh pata chala ki kuch cheezein regular basis pe maintain karni padti hain, jaise ki database updates aur dialer configurations. Yeh samajhna zaruri hai ki setup poora ek saath nahi hota, par time ke sath ongoing adjustments ki bhi zarurat hoti hai. Sales team ne basics toh achhi tarah explain kiye, par mujhe lagta hai ki agar mujhe thoda aur detailed introduction diya jaata ki kya kya ek baar wala aur kya recurring hai, toh better hota. Jo technical training di gayi, usme yeh choti si baat miss hui. Training ke baad mujhe khud dekh kar adjustments karne pade, toh thoda time laga. Overall, service useful hai par yeh clarity thodi missing thi mere liye.