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WFHI review

Setup mein tab ajeeb sa click hua jab sab kuch late ho gaya

2 out of 52 of 5Unverified experienceSales and pre-purchase

Setup mein tab ajeeb sa click hua jab sab kuch late ho gaya

Jab mein ne WFHI software lena start kiya tha toh socha tha process jaldi set up ho jayega, par kaafi lamba time laga. Sign-up ke baad onboarding flow thoda complicated tha; har step mein extra samay chala gaya. Database feature apni jagah theek hai, par dialer aur calling tools ko samajhne mein bhi waqt lag gaya. Training sessions to theek the, lekin unka timing mere kaam ke hours ke hisab se utna flexible nahi tha. Support team ne call pe response diya, par kabhi kabhi delay bhi hua, jiski wajah se queries jaldi solve nahi hui. Invoice aur payment process bilkul straight-forward nahi tha, thoda confusing raha ki kaise aur kab payment karni hai. Automatic updates ki baat karoon toh wo daily routines mein interruption laate rahe. Overall, product ki quality ko lekar koi keh sakta hai ki achha hai, lekin workflow shuru karne mein bahut patience chahiye tha. Mujhe laga tha ki sign up karte hi sab smooth chalega, par aisi speed toh thi nahi, isiliye thodi disappointment hui.

Revathi DasguptaChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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