Setup mein support toh tha par bas ek cheez ne impress kiya
Main WFHI ki telephonic support se generally satisfied thi, jo samarath tha par thoda zyada ongoing interventions ki zaroorat nahi padti thi. Unka support team ne onboarding ke dauraan one-off queries ko sanarakhit kiya aur jo basic setup ki problems the, unhe jaldi solve kar diya. Lekin ek baat jo mujhe khas kar achhi lagi woh ye thi ki training ke baad jab software mein changes aaye toh mujhe regular updates se aware karaya gaya, jo har user ke liye ek valuable cheez thi. Mujhe laga ki yeh ongoing communication ka ek unique hisa tha, jo alag tha usual support interactions se. Bas us ek aspect ne mujhe impress kiya. Baaki payment aur invoicing process bhi theek tha, koi dikkat nahi aayi, par main yeh zaroor kahungi ki agar kisi ko lagta hai ki unhe tabhi support chahiye jab kuch immediate dikkat aaye, toh yeh option useful rahega.