Setup mein support thoda kam tha
Mujhe laga tha ki shuruat mein setup karwana kaafi aasaan hoga par actual mein process thoda tricky nikla. Support se baat karne mein bhi utni madad nahi mili jitni expect kar rahi thi. Bas shuruaat wale din ek baar basic onboarding clear hua, baad mein jab kuch issues aaye, toh lag raha tha ki har baar naya struggle karna padega. Ongoing assistance ki expectation thi par mostly sab kuch one-off help tak seemit raha. Kya hota agar thoda aur detailed aur continuous support milta, toh shayad workflow smoother ho sakta tha. Dialer aur database system theek kaam karte hain, par jab mujhe queries thi toh response thoda slow tha. Payment aur invoicing mein clarity thi jo ek acha point tha, lekin overall communication thodi disappointing thi. Expectations se kam mila, mujhe laga tha ki thodi zyada sahayata milegi throughout setup plus ongoing stages mein.