Setup mein lag gaya bahut time, ongoing support thoda kam
Main software ka setup kar raha tha, aur mujhe laga pehle din hi sab ready ho jayega. Par jo time laga, wo expecting se kaafi zyada tha. Yeh setup one-time kaafi complex tha, kyunki mujhe apne database ko manually configure karna pada, dialer bhi thoda alag tarike se work karta hai. Ongoing maintenance aur updates ke liye, mujhe lagta hai kuch manual intervention chahiye tha, automatic updates kabhi kabhi incomplete lagte the. Sales team ne bataya tha ki setup easy hoga, par mujhe lagta hai woh baat galat thi. Regular use ke liye, har din mujhe software ko optimize karne mein time jana padta hai. Mujhe lagta hai workflow mein kaafi improvement ki zarurat hai, especially jab baat aati hai ki kis tarah se pre-purchase mein bataya gaya tha ki process seamless hoga. Bas ek baat thi ki invoicing aur billing ka process clear tha aur simple tha, isme time zyada nahi laga. Overall, mujhe software se frustration hui kyunki maine expect kiya tha ki setup baad mein zyada samanvay karna nahi padega, par reality mein mujhe roz naye challenges ka samna karna pada.