Setup mein kuch kami thi, ongoing cheez clear nahi thi
Pehle toh mujhe laga tha ki setup ek baar ka hi hoga aur fir sab kuch smoothly work karega, par aisa nahi hua. Jo initial setup hua tha, wo theek tha, software install karne aur sign-up process thoda straightforward tha. Lekin baad mein, ongoing maintenance aur updates ke baare mein itni clarity nahi di gayi thi. Dialer aur database integration mein baar baar mujhe samajhne mein problem hui kyunki har baar naye changes aa rahe the without clear instructions. Yeh mujhe samajh nahi aaya ki kitna kaam one-time hai aur kitna regular attention dena padega. Training sessions mein bhi itna focus nahi tha ki ye ongoing cheezein kaise handle karni hain. Mujhe laga tha ki automatic updates smooth rahenge par unke wajah se kuch glitches bhi aaye. Sign-up aur invoicing easy thi, but overall mujhe lagta hai ki setup toh thik hai lekin ongoing support aur clarity mein kami rahi.