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WFHI review

Setup mein kaafi cheezein missing rahi

2 out of 52 of 5Verified customerSales and pre-purchase

Setup mein kaafi cheezein missing rahi

Maine socha tha ki jitna setup karna padega, wo mostly ek baar ke liye hoga, par mujhe lagta hai ki mujhe baar baar kuch naya karna pad raha tha. Jo software ke initial setup the, wo theek the, thoda time lagta hai samajhne mein, par baad mein jo ongoing changes karne hote hain, wo thodi frustrating lage. Onboarding ke time mujhe laga tha ki wo simple process hoga jisme zyada interruptions nahi honge, lekin mujhe har week kuch updates aur configurations repeat karni padti thi. Database management toh achha tha, par jo calling tools hain unka setup baar-baar badalna padha, jisse workflow mein disruption aaya. Dialer ki settings bhi har baar mujhe dobara check karni parti thi, jo expected nahi tha. Invoicing aur payment process theek-thaak tha, par thodi clarification ki zarurat thi. Mujhe lagta hai ki agar onboarding mein thoda zyada automation hota ya phir ek baar ki complete setup ke baad baar baar cheezein dohrani nahi padti, toh kaafi time bachta. Support se contact karne par wo helpful the, par response thoda slow tha jab mujhe urgent changes karne the. Overall, jo main expect kar rahi thi ki software use karke mera kaam smooth chalega, wo utna smooth nahi hua jitna maine socha tha. Kuch features achhe hain, par workflow mein consistency missing thi jo kaafi disappointing rahi.

Nirali NarayananHaryana, IndiaExperience: Published:
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