Setup Mein Jo Surprise Tha Wo Continuing Workflow Tha
Main sochti thi ki setup sirf ek baar ka kaam hoga jab maine software kharida, par mujhe thoda ajeeb laga ki kafi saari cheezein ongoing maintenance aur updates ki demand karti hain. Sales wale time pe mujhe nahi bataya gaya tha ki database management aur calling tools par regular configurations karni hongi, jo thoda unexpected tha. Training session kaafi helpful thi jisme mujhe bataya gaya ki automation aur dialer kaise work karta hai, lekin actual mein use karti hui mujhe lagta tha ki har week thoda tuning karne wala process chal sakta hai. Payment aur invoicing toh simple thi, koi pareshani nahi ayi wahan. Onboarding ke flow ne software kaafi smoothly set karne mein madad ki, par mujhe lagta tha ki ongoing support mein thoda aur proactive approach mile. Overall, service accha tha, aur kaam bhi toh karta hai, par thoda aur transparency setup aur ongoing maintenance ke baare mein honi chahiye thi mujhe. Tab toh better planning ho sakti thi mere liye.