Skip to main content

WFHI review

Setup mein itni baar surprises mile jo expect nahi thi

2 out of 52 of 5Unverified experienceSupport and communication

Setup mein itni baar surprises mile jo expect nahi thi

Mujhe laga tha ki setup karte waqt ek baar sab kuch set ho jaayega aur phir main smoothly chalungi, par woh scene bilkul aisa nahi tha. Jab maine payment aur invoicing setup shuru kiya, toh initial sign-up process thik-thaak tha aur invoice milne mein jyada dikkat nahi aayi. Lekin phir jab actual software ka dialer aur database feature use karna shuru kiya, toh bada sa surprise mila kyunki jo cheezein mujhe training mein sikhayi gayi thi wo baar-baar change hoti rahi. Matlab ki auto updates aate rahe, aur har baar mujhe naye interface ke hisaab se adapt karna padta tha. Support team ke saath calls thi, lekin mujhe lagta tha ki zyada tar kaam mere haath mein tha to figure out ongoing issues, setup ke time pe hi jitna bhi tha usse zyada baar baar mujhe changes ko samajhna pada. Support useful tha par jyada tar reliance mujhe apne upar padta tha jo unexpected tha. Overall, setup mein jitne surprises aaye woh meri soch se kaafi alag the.

Sunita TandonNagaland, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy