3 out of 53 of 5Verified customerSupport and communication
Setup mein expectations aur actual dono mile jhagde mein
Mujhe laga tha support setup ke waqt har cheez smoothly chal jayegi, par kuch cheezein ek dafa setup karne ke baad bar bar attention mangti rahi. Training achhi thi, lekin calls dial karne ke tool ko regular use ke dauran thoda adjustment chahiye tha. Support team ne toh shuru mein helpline par thodi madad ki, par jab baar-baar technical issues aaye toh unse continuous proactive help kam mili. Software ke updates auto chal rahe hain, jo acha hai lekin unka impact aur samjhaana kabhi kabhi missing rehta hai. Mujhe laga tha ki setup ke baad kam effort lagega, par abhi bhi regular intervention ki zaroorat padti hai jisme thoda frustration hota hai.