Setup mein ek hi cheez stall hui
Woh toh main bataun, support team se mera interaction first day jab main setup kar raha tha, bilkul smooth nahi tha. Setup ke initial phase mein toh sab thik tha par baad mein jab maine unki telephonic support ko call kiya, toh response kaafi late mila. Wo lagataar wahi baat repeat karte rahe bina kisi clear solution diye. Mujhe toh laga tha ki setup ek baar ho jayega aur main kaam start kar dunga, par actual mein toh baar baar call karna pada agar mujhe koi chhoti problem hoti. Onboarding flow simple lagti thi par actual mein har step pe mujhe unka wait karna pada, jo frustrating tha. Calling tools ke baare mein kuch kehna ho toh, dialer thik tha par kabhi kabhi connect hi nahi karta tha, jisse mera workflow effect hua. Ye jitna tha continuous support ke perspective se, main disappointed raha. Poora ek hafta main issue ko samjhane mein laga raha, par lagata hai ki aise hi chalna hai, koi fix permanent nahi mila. Bas ye hi ek chiz sabse zyada pareshan kar rahi thi mujhe, ki support system zindagi bhar mere saath nahi tha jab zarurat thhi toh hi aata tha.