Setup mein clear instructions ki kami thi, abhi bhi pareshaan hoon
Maine support ko kaafi baar contact kiya because starting se hi setup thoda confusing laga. Jo major problem rahi woh yeh thi ki koi detailed walkthrough ya step-by-step guide nahi mili, jisse samajhna mushkil hua ki kaunse steps ek baar ke liye hain aur kaunse regularly karna hoga. Support team se calls bhi ki, lekin zyada structured help nahi mil paayi, bas thode general suggestions diye gaye. Dialer aur database features ko properly configure karne mein time zyada lag gaya kyunki instructions incomplete aur scattered thi. Automatic updates aaye, par woh bugs ko fix karne ya setup ko simplify karne mein zyada madadgar nahi rahe. Payment aur invoice status ko samajhna bhi yas tarike se clear nahi tha, isliye baar-baar support team ko call karna pada. Mujhe aisa laga ki setup process ke baad bhi ongoing help jaduri thi, joh consistent level pe nahi mila. Overall, software use karna frustrating raha kyunki support aur guidance dono mein kami thi jo user ko confident feel karwa sake.