Setup mein clarity nahi thi, continuous help ki kami thi
Maine socha tha ki setup simple hoga aur baad mein zyada issues nahi aayege, par aisa kuch nahi hua. Initial setup mein kuch cheeze theek thi, jaise ki software installation smooth tha, par ongoing support kaafi disappointing raha. Jab mujhe call dialer configurations samajhni thi, tab support team se baat karna mushkil tha, responsiveness bhi theek nahi thi. Har baar jab main issue batata, lagta ki continuous assistance nahi milti, bas ek baar step-by-step guide de dete, par phir follow-up mein crucial help absent rehti. Yeh lagta tha ki one-time help ke baad mujhe khud hi kaam handle karna padega. Jo database feature hai, wo thoda helpful raha lekin uske integration ke baad koi update nahi mila jisse workflow smooth hota. Mujhe lagta hai agar ongoing support aur communication mein improvement hoti toh zyada acha experience hota. Invoicing process simple tha, par uske baad jo continuation ki zaroorat thi, wo missing raha. Overall, setup mein kuch theek tha par jab baat aati hai consistent aur timely help ki, tab kaafi kami mehsoos hui.