Setup mein bahut time laga, aur training slow thi
Aap logon ko bata du main onboarding aur training mein kafi disappointed hoon. Sabse pehle setup process toh itna lamba tha ki main seriously soch rahi thi ki kab ye khatam hoga. Aapki taraf se jo training thi, wo jadatar one-time thi, matlab pehli baar mein sahi samajh aata, lekin baad mein continuous support almost nahin mila. Ye expectation thi ki training thodi ongoing hogi taaki jo doubts hon, unka turant jawab mile. Lekin aisa nahi tha. Jo telephonic support mila, usse bhi jyada time lag gaya call connect hone mein, aur baad mein farak bhi kam pada. Dialer aur database ka setup complicated lage. Main samajhti hoon thoda time lagta hai adjustment mein, par aapko ye dhyan rakhna chahiye ki customer ko samay aur energy dono bachana zaroori hai. Payment aur invoice process toh theek tha, wo koi bada masla nahi tha. Par overall mujhe laga ki aapki taraf se training kaafi limited aur slow thi, jo mujhe suit nahi karti.