5 out of 55 of 5Verified customerSupport and communication
Setup mein bada kaam mera tha, support se jyada nahi chahiye tha
Maine setup mein khud jyada mehnat ki thi, kyunki mostly initial configuration mera kaam tha. Support ne jab call kiya unhone zaruri baatein batai, bas uske baad mujhe kaam sambhalna pada. Training sessions theek-thak thi, par mujhe laga ki software ko samajhna jyada mera responsibility ban gaya. Dialer aur database ko manually link kiya jo thoda tedious tha par ek baar sab set ho gaya toh baad mein aaram mila. Support se mein bhi kabhi kabhi direct telephonic baat karti thi jab system mein glitches aate the aur unhone prompt jawab diye. Payment aur sign-up simple the, aur invoices time pe aaye. Overall main itna effort karta raha, par mujhe lagta hai ki ye process standard hai aur zyada support expect nahi kar sakta.