Setup me thoda zyada lag gaya aur regular support ki ummeed thi
Maine socha tha setup process zyada smooth hoga, par mujhe thodi disappointment hui. Pehli jagah pe software install karwana aur basic configuration karna theek tha, lekin iske baad lagta hai ki setup ek baar ka kaam hai, continuous help ya guidance itni milti nahi thi. Telephonic support ne ek do baar help ki, par mujhe laga ki ongoing assistance thodi kam hai, especially jab naye updates aaye toh thoda struggle hua. Training session acha tha par wo jaldi se over ho gaya aur mujhe lag raha tha ki baad me jab use karunga toh thoda confusion rahega. Database feature bhi thik hai lekin customizations ke liye zyada support chahiye tha. Payment process theek tha, sign-up mein zyada dikkat nahi aayi. Mujhe laga tha ki jo communication ka process hoga wo zyada interactive hoga, par zyadatar sab ek hi tarah ka raha. Overall, thoda better support aur ongoing guidance ki expectation thi jo puri nahi huyi, isliye rating 2 dunga.