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WFHI review

Setup me jyada time lag gaya

2 out of 52 of 5Verified customerSupport and communication

Setup me jyada time lag gaya

Mujhe initial setup ke waqt laga ki sab kuch easily ho jayega, par ye process actually thoda zyada time le raha tha. One-off steps jaise ki database upload aur dialer configuration theek se clear the, aur software me updates automatically ho jaate the jo achha laga. Lekin jo ongoing support hai usme thoda problem thi, kyunki support team se baat karna har baar thoda time-consuming tha. Unka telephonic support sahi se responsive nahi tha, aur baar baar mujhe apna issue dobara explain karna padta tha, jo frustrating tha. Training session thoda rushed laga, par ek positive cheez ye thi ki sign-up aur payment ka process straightforward tha, bina kisi dikkat ke ho gaya. Overall, set-up thoda tedious raha, specially jab mujhe continuous assistance ki zarurat thi, lekin jo initial software features hain woh theek hain, par usse zyada help nahi mili toh rating 2 dena hi theek lagega.

Pritam PillaiArunachal Pradesh, IndiaExperience: Published:
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