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WFHI review

Setup me itna one-off hoga yeh expect nahi thi

1 out of 51 of 5Verified customerTraining and onboarding

Setup me itna one-off hoga yeh expect nahi thi

Training aur onboarding me jo main plan kar rahi thi, usme lagta tha initial setup complete hone ke baad daily routine simple hoga. Par mujhe bahut baar lagta tha ki har cheez ek baar ke liye nahi, balki baar-baar mujhe hi kuch na kuch configure karna pad raha hai. Jaise ki software ke dialer ya database ka integration lagataar adjust karta rehna padta, jo thoda frustrating tha. Kabhi kabhi training modules clear nahi batate ki jo step ho gaya, uske baad kya hona chahiye daily use me. Mujhe lag raha tha ki onboarding process me jahan tak initial work tha, woh itna confusing nahi tha par woh cheezein jo daily routine ka hissa bani, unke liye koi fresh instructions nahi thi. Jo call tools ka setup tha, woh bhi har session ke baad baar baar check karna padta ki sab kuch sahi set hai ya nahi, kyunki automatic updates ki wajah se kuch settings change ho jati thi without warning. Support system ko call kara to wo bhi sirf general guidelines de sakta tha, sari specific cheezein mujhe khud samajhni padi. Main yeh samajh rahi thi ki jitna initial setup hoga, uske baad stability milegi, par reality mein to frequent changes ne mujhe actively software ke saath engage rehna pada. Mujhe expected tha ki ek baar proper onboarding ke baad mujhe zyada help ki zarurat nahi padegi lagaataar, par yeh experience alag raha mera.

Komal GuptaTamil Nadu, IndiaExperience: Published:
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