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WFHI review

Setup laga thoda one-off tak tha, baad mein thoda kharab

2 out of 52 of 5Verified purchaseSupport and communication

Setup laga thoda one-off tak tha, baad mein thoda kharab

Mujhe support service thodi disappointing lagi. Setup mein initial help theek tha, unhone step-by-step guide diya aur call pe explain kiya, par uske baad jab continuous support chahiye tha toh response slow tha. Zyada tar cheezein aapko khud samajhni padti hain aur baar-baar assistance milna mushkil laga. Telephonic support ne kabhi kabhi help kiya, par jaldi resolve hone wali problems zyada nahi thi. Software updates ki baat kare toh automatic the, par unka impact kabhi kabhi confuse kar deta tha, jo mujhe baar baar support team ke pass le jata. Communication zyada proactive nahi thi, bas jab complaint kiya tab. Overall setup to start mein acha laga, par support aur communication system mujhe lagta hai ki thoda better hona chahiye, especially ongoing queries ke liye. Ye pura experience ek limited timeframe tak thik tha, uske baad thoda frustrating tha mera use karna.

Kamal MehtaMizoram, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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