Skip to main content

WFHI review

Setup laga bohot time, frustration badh gayi

1 out of 51 of 5Verified customerSupport and communication

Setup laga bohot time, frustration badh gayi

Mujhe lagta hai ki pura setup process pehle wale expected se kaafi lamba le gaya. Shuru mein kaafi baar support se baat karni padi, lekin hamesha ek hi baar solution milne ke bajay baar baar dobara explain karna pada. Jo onboarding training thi, usme bhi clear instructions nahi diye gaye the ki ongoing basis pe kaunse steps follow karne hain, zyadatar guidance one-off thi. Jab tak main ye samajh pata, tab tak kayi din beet gaye aur mujhe manually bahut kuch karna pada. Isse frustration badh gayi, kyunki main soch raha tha ki software zyada smart hoga aur ongoing support milega easily. Lekin har baar mujhe khud se programs aur database ko bhi adjust karna padta tha. Overall, setup ka process mere liye unnecessarily lengthy hua aur support ki frequency ongoing hone ki jagah limited lag rahi thi, jis se challenge aaya workflow mein.

Swapnil LimayeKerala, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy