Setup lacked the ongoing guidance I needed
I went into the training and onboarding with some hope, but honestly I found the process quite frustrating. The initial setup instructions felt like a one-off checklist rather than an ongoing learning path. I was expecting regular check-ins or interactive support to help me build workflows gradually, but after the kickoff session, it pretty much felt like I was left alone. While some parts, like the basic software training, were clear enough, the more complex features weren’t really covered in a way that I could revisit easily. Without ongoing updates tailored to my progress, I ended up confused about next steps. The onboarding flow seemed to move at a fixed pace that didn’t account for individual readiness or follow-up questions. I kept wondering if this was typical or just my experience, but the lack of continuous support made me doubt the value. I appreciate that the initial setup was thorough, yet without that ongoing hand-holding and adjustments for challenges encountered, it didn’t work out well for me. I wish there had been more active coaching to make the training stick better.