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Setup lacked the ongoing guidance I needed

1 out of 51 of 5Unverified experienceTraining and onboarding

Setup lacked the ongoing guidance I needed

I went into the training and onboarding with some hope, but honestly I found the process quite frustrating. The initial setup instructions felt like a one-off checklist rather than an ongoing learning path. I was expecting regular check-ins or interactive support to help me build workflows gradually, but after the kickoff session, it pretty much felt like I was left alone. While some parts, like the basic software training, were clear enough, the more complex features weren’t really covered in a way that I could revisit easily. Without ongoing updates tailored to my progress, I ended up confused about next steps. The onboarding flow seemed to move at a fixed pace that didn’t account for individual readiness or follow-up questions. I kept wondering if this was typical or just my experience, but the lack of continuous support made me doubt the value. I appreciate that the initial setup was thorough, yet without that ongoing hand-holding and adjustments for challenges encountered, it didn’t work out well for me. I wish there had been more active coaching to make the training stick better.

Mitali TyagiNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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