Setup ki umeed aur asli experience alag tha
Main initially soch raha tha ki setup zyada ek baar ka hi hoga, aur baad mein sab smooth chalega. Lekin jo reality mein hua, wo thoda alag tha. Shuruaat mein toh training achhi thi, aur software ke basic features samajh mein aaye. Par baad mein, jab dialer aur calling tools use kar raha tha, to kabhi kabhi updates ke wajah se kuch changes aaye jo mujhe khud samajhna pada. Support team se baat karna easy tha, par unse baar-baar clarification mangna thoda time leta tha. Usually telephone support timely milta, lekin kabhi delay bhi hua. Overall, onboarding flow thoda lamba laga, kyunki jo initial setup tha uske alawa bhi mujhe training ke liye contact karna pada. Payment aur invoice process theek tha, koi dikkat nahi ayi. Database features ache hain, par mujhe lagta hai ki ongoing maintenance ke liye thoda aur clear guidance mile toh better hota. Matlab, setup itna simple nahi jitna socha tha, par fir bhi main kaafi satisfied hoon, thoda improvement ki jagah hai bas.