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WFHI review

setup ki thodi uljhan, par support bhi pass tha

3 out of 53 of 5Verified customerSupport and communication

setup ki thodi uljhan, par support bhi pass tha

Bhai, jab main software install kar raha tha toh setup process mein kuch cheezein smooth thi aur kuch thodi tricky. Onboarding flow shuru mein theek tha par baad mein continuous support kaafi helpful raha. Initial setup mein technical issues aaye the, jise support team ne phone par theek kiya. Ye baat clear hai ki mujhe har roz kuch na kuch manually karna pad raha tha, automated updates se fayda to hua hota agar wo zyada timely hote. Dialer accha kaam karta hai, lekin kuch calls connection mein drop ho gayi weekly use ke dauraan. Database feature mujhe thoda complex laga lekin training sessions se kuch clarity mili. Invoicing aur payment process bilkul straightforward tha, koi dikkat nahi. Support line se baat karke mujhe lagta hai wo log genuinely try kar rahe hain problem samjhne aur solve karne mein. Overall, software ka use average tha, kuch cheezein achhi lagi par compatibility issues bhi dikhaye diye. Toh main yeh kahunga ke initial hurdles ke baad bhi ongoing support aur updates thoda aur improve hon toh experience better hoga. Jab bhi koi issue hota toh unki call pe support team mil jati, par kuch problematic steps mujhe khud handle karne pad rahe the jo thoda frustrating tha. Ye mix feeling hai, achha bhi laga aur phir bhi kuch jagah thoda time aur patience chahiye tha.

Shubham SuriJharkhand, IndiaExperience: Published:
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