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WFHI review

Setup ki side thodi mixed rahi

2 out of 52 of 5Verified purchaseTraining and onboarding

Setup ki side thodi mixed rahi

Jab maine WFHI ke software ka setup shuru kiya tha, mujhe laga ki setup thoda uncomplicated hoga, lekin main jo chahti thi uske hisaab se mila nahi poora. Pehli baar registration aur sign-up process straightforward thi, automatic updates bhi time par aaye, jo merko acha laga. Lekin onboarding ke baad jab training aur calling tools ka istemal shuru kiya, toh laga zyada tar cheezein ek baar hi karni pad rahi hain. Matlab, ongoing support aur regular guidance thoda lacking tha. Training sessions mainly basic the, aur mujhe lagta tha ki mujhe har waqt zyada apne aap se hi seekhna padega. Database feature ki integration setting bhi itni flexible nahi thi ki main har roj apna workflow efficiently adjust kar saku. Telephonic support samay-samay pe milta raha, par wo jyada proactive nahi tha. Poore experience mein thodi si frustration thi, wahi ki toh setup simple hone ke bajay kabhi kabhi complex bhi lagta tha. Achhi baat ye thi ki ek baar system samajh jaata hai toh kaafi cheezen smoothly chal sakti hain. Par main expect kar rahi thi ki setup aur to ongoing training zyada consistent rahegi jo mujhe regularly update karta rahe.

Urmila MahajanOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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