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WFHI review

Setup ke liye itni mehnat, phir bhi clarity nahi mili

1 out of 51 of 5Verified purchaseSupport and communication

Setup ke liye itni mehnat, phir bhi clarity nahi mili

Main setup ke dauraan ek specific moment par kaafi fatigued feel kar rahi thi, jab maine telephonic support se lamba conversation kiya. Mujhe laga ki shayad koi one-time setup hoga aur uske baad sab smoothly chalega, lekin din bitne ke baad bhi mujhe lag raha tha ki kaafi cheezein unclear hain, aur baar-baar call karni pad rahi thi. Setup kaafi detailed tha, par zahir hai ki kaafi ongoing assistance chahiye mujhe. Support ke log efforts karte lagte the, par unki communication thodi generic aur kabhi kabhi slow lagti thi. Mujhe samajh nahi aaya ki ye software ke automatic updates hai ya manual intervention ki requirement, report karte rahna padta tha. Is beech database aur dialer ke setup se lekar training tak kuch cheezein confusing thi, jo mujhe samay barbaad lagti thi. Overall experience is tarah tha ki main setup mein itni energy laga rahi thi, par solution ki jagah aur problems ka samna kar rahi thi. Mera expectation tha ki support zyada proactive hoga, par ye pura experience mujhe kaafi frustrating laga, jiske wajah se main thoda disappointed hui thi.

Simran ChandranMadhya Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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