Setup ke liye achha par ongoing support weak
Mujhe initial setup mein kaafi difficulty aayi aur lag raha tha ye ek baar ka process hoga. Par baad mein dekhne par pata chala ki ongoing support itna helpful nahi tha jitna expect kiya tha. Support team se baat karna messy tha, jo quick solutions chahiye the wo wait karte rahe. Dialer software ke integration mein kai baar problems aaye jinhe baar-baar repeat karna pada support ko. Onboarding process kaafi time le gaya aur har baar jab kuch update aata tha toh lagta tha ab fir se setup karna padega. Jo achha tha wo ye ki sign-up aur payment jaldi ho gaya, par practical use mein communication poor tha.