Setup ke initial parts theek, par baad mein support chhuta
Software setup ke dauran mujhe kaafi initial guidance mili thi, jisme training sessions aur database configuration cover hua. Yehportion mujhe samajh aaya aur main kaam shuru kar payi. Lekin jab actual working ke dauran sawal aaye, toh support thoda limited laga. Har baar setup ke liye naya response dena padta tha, jo one-off lagta tha, routinely follow-up help milna expected nahi tha. Dialer mein kuch functionalities baar-baar mera wait karwate the, par unki quick fix ke liye koi permanent solution nahi tha. Training ke baad automatic updates aaye, par koi detailed instructions nahi mili ki naye features ke saath kaise effective kaam karna hai. Invoice aur payment ke processes bhi carefully explained the, jo acha tha, but inke baad mujhe support mostly tabiaat pucha ja raha tha na ki continuous assistance diya ja raha tha. Overall, initial processes smooth the, par humesha chalne wala support nahi mil raha tha, is wajah se main is software se poori tarah satisfied nahi ho paayi.