3 out of 53 of 5Verified customerSupport and communication
Setup ke dono side: acha aur thoda lacking
Tum logon ka support system setup mein ek mixture dhekha. Onboarding ke dauran software ki initial installation relatively smooth thi, aur jo basic training di thi wo kaafi help ki, especially dialer use karne mein. Lekin baad mein, jab mujhe kuch advanced features samajhne the, toh lag raha tha ki mujhe baar-baar phone karna padega for clarity. Yeh thoda inconvenient laga kyunki mujhe lagta tha ki zyada waqt automatically training modules se nikal sakta tha. Overall, ek taraf tumhari jo initial help thi wo effective thi, par continuous support thoda inconsistent laga especially jab complex database tools ko samajhna tha. Yeh mix feeling ke saath main keh sakta hoon ki tumhara system thoda aur proactive hona chahiye ongoing help mein.