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WFHI review

setup ke baad support se thoda shock laga

2 out of 52 of 5Verified purchaseSupport and communication

setup ke baad support se thoda shock laga

Toh maine expect kiya tha ki setup ke baad bhi support system active rahega, par yeh thoda disappointing raha. Haan ek baar jo initial setup tha, wo theek tha, training thodi detailed thi aur software smoothly chala tha. But baad me jab koi issues aaye ya features me changes karna tha, toh response slow aaya aur thodi confusion rahi. Baar baar calls karni padti thi support ko, aur har baar alag alag banda milta tha jisse explanation karna padta tha. Mujhe laga tha ki ek consistent assistance milegi but woh nahi mila. Invoice system clear tha, payment easy ho gaya, ek baar process samajh aaya toh koi dikkat nahi rahi wahan. Database access aur automatic updates me jabardast interruptions nahi aaye, wo achha thha. Overall, main khush nahi thi communication se, par software ka kaam theek tha. Agle projects ke liye shayad support zyada aur better chahiye mera.

Veena Ritu DixitJharkhand, IndiaExperience: Published:
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