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WFHI review

Setup ke baad support jyada nahi chahiye sabko

2 out of 52 of 5Unverified experienceSupport and communication

Setup ke baad support jyada nahi chahiye sabko

Main jab WFHI ke software setup kar rahi thi, mujhe laga ki support team ki help mujhe setup phase mein zyada milegi, jo ki theek bhi tha. Lekin mujhe yeh bhi notice hua ki once basic setup complete ho gaya, toh phir continuous support ki zaroorat utni nahi hoti. Kuch log jo shayad frequent help chahte ho, unke liye yeh sahi rahega, par mere experience mein jo work flow bana, mujhe sirf kabhi kabhi hi telephonic support lena pada. Training se mujhe kaafi cheeze samajh aayi thi jo initial mein chahiye hoti hain. Automatic updates hone ki wajah se software apne aap evolve karta rehta hai, toh kuch naye features bina support liye bhi samajh mein aa jaate hain. Sign-up aur invoicing system straightforward tha, mujhe zyada help ki zaroorat nahi padi. Support ka ek point mera yeh bhi tha ki kabhi kabhi response thoda slow hota, jo ongoing help ke liye thoda problematic hai. Mujhe lagta hai ki agar aapko self-manage karne wala software chahiye jo setup ke baad zyada attention na maange, tab yeh platform consider kar sakti hain, par continuous hand-holding ki umeed na rakhein. Is hisaab se mera experience thoda mixed tha, par initial phase ke baad thodi independence milti hai.

Veena MehraManipur, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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