setup ke baad ongoing support mein kami lagti hai
Mujhe laga tha ki purchase ke baad setup ka process smooth hoga, par kya hai ki bohot saare one-off steps bade time le rahe hain aur baad mein jitna ongoing support mila usmein kami thi. Training to typical thi par baaki jo database aur dialer features hain, unki customization main lagta hai ki zyada repetitive effort mangti hai, jo thodi frustrating hai. Sign up aur payment process ke baad mujhe lag gaya ki automatic updates ache hai, lekin jab baad mein software mein naye features add hue toh unka implementation thoda slow tha. Mujhe laga ki customer ko thoda zyada hand-holding milna chahiye during setup par mujhe woh experience nahi mila. Agar ongoing help thoda solid hota toh better lagta, par yeh missing tha ki koi continuous guidance ke liye regular follow-ups nahi hote hain.