Setup ke baad bhi support kaafi helpful rahi, main dohraungi
Jab mainne WFHI software aur training li thi, tab socha tha startup aur onboarding ke dauraan kaafi kaam ho jayega, par mujhe samajh mein aaya ki real support toh uske baad bhi chalta rehta hai. Initial setup ke bawajood, mujhe laga ki continuous telephonic support jo milti rahi, woh hi sabse valuable thi. Jab mujhe dialer features ke kuch nuances clear karne hote the, ya database integration mein thodi madad chahiye hoti thi, tab unhone patiently samjhaya. Sign-up, invoice aur payment process smooth the, par mujhe kabhi kabhi lagta ki thoda aur proactive guidance chahiye tha, especially after updates. Phir bhi, pura experience dekh ke main ye kah sakti hoon ki agar phir se karungi toh is support ke wajah se hi confidently karungi. Training mein jitna sikha, usse zyada toh ongoing communication ne madad ki.