Setup ke baad bhi lagta raha ki ongoing maintenance jyada hai
Maine socha tha ki software aur training ka setup ek baar ho jayega, fir use karna aasaan hoga, par mujhe thoda surprise hua ki setup ke baad bhi mera kaafi samay ongoing configuration aur maintenance mein ja raha hai. Pehle sign-up aur billing ka process manageable tha aur database setup karna bhi theek tha, lekin jab mein regular calls aur dialer use karna shuru kiya, toh baar-baar software updates ke baad naya setting adjust karna padta tha. Ye ek one-off installation nahi tha jaisa maine socha tha, balke regular updates ke baad naye workflows ko samajhna aur implement karna padta hai. Training sessions bhi dikhate hain ki software kaam karta hai, lekin practical mein mujhe lagta hai ki regular oversight chahiye hota hai. Support se main normally call karti hoon jab confusion hota hai, par ye process thoda tedious lagta hai. Basically mujhe lagta hai ki yeh product ongoing involvement demand karta hai, na ki sirf ek baar install kar lene wala kaam, aur ye ek bada factor hai jo main sabse zyada unexpected paayi.