Setup ke baad bhi lagta hai aap support thoda inconsistent hain
Main yeh kehna chahti hoon ki aapki support aur communication system setup ke time pe thik lagti thi, par baad mein jab continuous assistance chahiye thi, toh wo waise present nahi mili. Setup ke dauraan manual assistance aur training materials achhe the, mujhe laga ki ab sab smoothly chalega. Lekin jab real use karne lagi, calls aur database functions handle karne mein problems aayi, tab support se contact karna easy nahi tha. Jab bhi phone support ki urgency thi, aap log ka response kabhi jaldi aaya toh kabhi der se, jo thoda disappointing tha. Mera experience yeh tha ki onboarding ek baar ka kaam tha, par effective ongoing support jo system ke mukammal use mein madad kare woh lacking thi. Yeh moment wahan aaya jab mujhe help chahiye thi par response delay mila. Aapko yeh samajhna hoga ki setup ke baad bhi customers ko regular aur reliable assistance chahiye hoti hai, tabhi wapas aake aapka software confidently use karte hain.