Setup ke baad bhi chalti rahi dikkat, surprisingly zyada nahi tha one-time hi
Maine socha tha ki setup ke baad sab kuch smooth chalega, lekin mujhe thoda confusion hua about kya cheezein one-off hongi aur kaunsi ongoing support chahiye hogi. Sales team ne jo bataya tha uske hisaab se laga ki zyadatar setup one-off hai, toh jab maine sign-up kiya toh mujhe laga ki invoice aur payment ka process clear rahega. Par actual mein thoda bahut yeh process confusing tha, kyunki mujhe baar baar call karna pada support ko samajhne ke liye. Software ka database feature achha kaam karta hai, but mujhe lagta hai ki iska effective use ke liye mujhe aur training leni padegi. Jo dialer tool hai woh thik-thak chal raha hai, par kabhi kabhi lagta hai ki updates ke baad thoda adjustment karna padta hai workflow mein. Overall, mujhe yeh laga ki sales wale ne thoda zyada simplify karke bataya tha, aur yehi chiz thodi aur clarify karni chahiye thi pehle. Par ek positive baat yeh hai ki telephonic support available tha aur jo clarification mila usne thoda comfort diya setup ke process mein.