Setup karte waqt initial login kaafi time le gaya, baaki vague raha
Software install karte waqt mera sabse bada problem initial login process tha, jisme mujhe repeatedly username aur password reset karna pada. Yeh ek baar ka issue tha par usne mera pehla impression thoda kharaab kiya. Baaki software ke access aur setup steps vague the, mujhe exact pata nahi chala ki kab mera database integrate ho jayega aur dialer system kab poori tarah kaam karega. Automatic updates ke process ko samajhne mein bhi time laga, aur support se poochne par clear answer nahi mila ki updates ka kya impact padega meri current workflow pe. Training toh chal rahi thi, par ongoing support thoda hi helpful laga mujhe. Telephonic support call ka response thoda slow tha aur kabhi kabar wait ke liye bhi kaha gaya. Payment process aur invoicing toh theek the, usmein koi issue nahi aaya. Overall mujhe lagta hai ki software ki sabse badi problem initial login tha, jo smooth hota toh mera workflow start zyada jaldi ho jata, aur baaki cheezein bhi zyada transparent hoti.