Setup karne mein kafi mehnat lagi aur baar-baar follow-ups karne pade
Maine WFHI ka software lene ke baad jo initial setup process tha, usmein kaafi mehnat lagayi. Initial sign-up se lekar payment aur invoicing tak sab smooth tha, par phir bhi software setup karne mein jo cheezein thi, wo mainly one-off hi nahi thi. Kai baar mujhe lagta tha ki jo initial training di gayi thi, uske baad bhi mujhe khud se bahar jaake software ke calling tools aur database features ko samajhna pada. Setup mein jo manual configurations the, unko repeat karna pada across different days kyunki kabhi software updates ke baad kuch settings reset ho jaati thi. Support team se baat karte waqt bhi main yeh mehsoos karta tha ki zyada baar baar explain karna padta hai apni problems ko kyunki har baar ek naya agent baat karta tha. Overall setup ek ongoing process nikla jisme kaafi time aur effort laga, na ki simple ek baar mein sab ready ho gaya. Aise mein patience rakhna zaruri tha aur mujhe lagta hai agar training aur documentation zyada comprehensive hoti toh main apni problems ko jaldi samajh pata aur work kar pata directly.