Setup kabhi click hi nahi hua
Software access pe mujhe lagta tha pehle ki setup simple hoga. Lekin mostly one-off configurations thi jo ek baar karne ke baad bhi kaafi baar baar baar manually manage karni parti thi. Dialer pe problems aaye jaise call drop hona ya delay hona, jo baar baar solve nahi hua. Training jo mila usse kuch basic samajh aaya, par wo continuous guidance expected nahi raha. Database update bhi ek hi baar hua, baaki improvements thode limited lage. Support ko call kiya lekin response slow tha, wait time lamba tha. Payment process simple tha, invoicing clear thi. Lekin jo ongoing maintenance aur updates expected the, wo pura nahi hua. Mujhe aisa laga ki baar baar new cheezein khud manage karni pad rahi thi, jo kabhi kabhi frustrating tha. Sign-up easy tha, par overall software ka use start karna thoda complex tha. Toh kabhi clear moment nahi mila jab software bilkul smoothly chal raha ho, aur isliye main itna impressed nahi ho paya. Isliye bolo ki setup kabhi click hi nahi hua mere liye.