Setup kaam toh hua magar ongoing support thoda halka pada
Maine socha tha ki software setup complete hone ke baad zyada time tak kisi dikkat ka samna nahi karna padega, lekin thoda alag experience hua. Initial setup phase mein toh sab smooth tha, dashboard samajhne mein zyada mushkil nahi hui. Lekin jab se maine calling tools use karna start kiya, kuch features ko samajhne mein mujhe khud se experimentation karni padi. Ongoing support se mujhe thoda help mili, magar har baar telephonic support ke liye baar-baar problem ko repeat karna padta tha, jo kaafi frustrating tha. Automatic updates toh time par milte rahe par unse kya fayda, jab workflow humesha ready nahi rahat. Database feature theek tha, par mujhe laga tha ki thoda aur personalized ho sakta hai mera workflow ke liye. Billing aur payment process toh straightforward tha, jo mujhe thoda comfort diya because invoice clear aur simple thi. Overall, jo main expect kar rahi thi setup aur ongoing service se, woh compare karne par mixed laga; kuch kaam kar gaya, kuch mein struggle karna pada. Toh ye koi full hassle-free package nahi hai, par jo chahiye tha uske liye thoda support mila tha jo kabhi kabhi kaafi nahi lagti.