Setup kaafi zyada one-time tha, ongoing support kam tha
Mere hisaab se, training aur onboarding mein jo setup tha wo zyada tar one-time tha, matlab initial configuration pe zyada focus karna padta tha. Bahut saare tools aur database set karne ke time hi samajhna padta tha ki sab kuch kaise kaam karta hai. Lekin jab daily use ki baat aayi, toh mujhe lagta hai ki bahut zyada ongoing assistance ya updates nahi mile jinse fir se kuch seekhna pade. Jo training sessions the, unka content mainly initial setup tak limited tha, uske baad thoda kam support mila jo challenging bana. Dialer aur calling tools ko use karna ek baar settle kar liya toh zyada changes nahi karna padta tha. Overall, yeh lagta hai ki zyada tar kaam start mein complete karna padta hai aur phir se repeat nahi hota.