2 out of 52 of 5Unverified experienceSupport and communication
Setup kaafi tedious tha, support thoda theek tha
Setup main kaafi cheezein one-time karni parti hain, par ongoing support itna acha nahi tha. Jab main pehli baar software chalana start kiya, toh database feature ko samajhne ke liye time laga, training mein bhi details thodi confusing thi. Lekin dialer tool chalane mein jo basic functions hain, woh thik the. Par support team se communication mein barrier tha, woh questions ko straightforward nahi samjhate the. Ongoing basis pe updates aate rahe, par mujhe zyada help nahi mili iss process se related. Payment process easy tha, invoice clear thi, par overall setup thoda frustrating ho gaya because mujhe lagta tha main jyada help expect kar sakti thi. Itna thoda improvement chahiye taki user frustration na aaye.