Setup kaafi tedious tha but support thoda thaak gaya lagta hai
Main initially bahut excited tha setup karne ke liye lekin jo continuous support ka experience raha usme thoda disappointment hua. Setup ekdum one-off nahi tha; mujhe laga ongoing assistance bhi milegi lekin zyada baar main wait karta raha ya baar-baar explanation deni padti thi. Telephonic support bhi thoda slow tha kabhi kabhi jahan simple queries ka jawab dene me der lagti thi. Jo training sessions the, unme se kuch basic cheezein achhi thi lekin overall workflow adapt karna thoda complex tha. Kabhi kabhi lagta tha ki updates ki wajah se kuch naye bugs aa gaye hain jise fix karne ki zarurat thi. Sign-up process theek tha lekin invoice milne me thodi confusion thi. Time ke saath mujhe laga ki support system me improvement ki sakti hai taaki future users ko ye process zyada smooth lage. Overall, experience thoda frustrating raha, main isliye sirf do star deta hoon kyunki scripts aur dialer feature badhiya tha, bas support aur communication me challenge tha jo improve hona chahiye.