Setup kaafi one-off tha, support toh zaroor karenge main dubara
Meri jo overall experience rahi support ke saath, wo positive thi. Sabse pehle setup mein jitni madad mile, wo mostly one-time thi, jaise account configuration aur initial training calls. Iska matlab tha ki once main system samajh gayi, toh zyada ongoing support ki need nahi thi. Lekin fir bhi, jab bhi koi chhoti problems ya clarifications chahiye hote, toh priority assistance timely aur helpful tha. Matlab support ka nature dono tha - ekdum initial phase mein zyada intensive, aur baad mein thoda kam frequent. Main maanti hoon ki aise ek balanced structure hona chahiye, jisme initial setup pe dhyaan diya jaye aur phir smoothly customer apne aap chalaye. Is arrangement se mujhe laga ki agar future mein bhi koi problem aayegi toh main unse contact karungi bina hesitation ke. Isliye, overall mere hisaab se main waise support ke saath software ka use zaroor dubara karungi.