Setup kaafi one-off tha, par ongoing update ka thoda kami thi
Training aur onboarding ke process mein mujhe laga ki jo basics the, wo bahut achhe se handle hue. Jo initial setup thi jaise ki dialer configuration aur database import karna, wo mostly ek baar karni hoti hai, aur wo mujhe theek laga kyonki baar-baar karna time-consuming hota. Par main yeh soch rahi thi ki shayad thodi better guidance milegi regarding ongoing usage, jaise ki software ke regular updates ke baad kya changes aane wale hain ya telephonic support kaise efficiently use karna hai. Support team se baat karte waqt mujhe thoda confuse bhi feel hua kabhi-kabhi. Bas ek point yeh ki training se mujhe laga ki software use karte rahungi to aur clear hone lagega sab, par shayad ek detailed ongoing support ya refresher course helpful hota. Pehle setup ke time sab kuch thoda formal tha, aur mujhe laga ki ongoing support ko thoda improve karna chahiye.