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WFHI review

Setup kaafi ek-time ka tha, ongoing support thoda missing tha

3 out of 53 of 5Verified customerSupport and communication

Setup kaafi ek-time ka tha, ongoing support thoda missing tha

Aapke setup experience mein mujhe laga ki bahut kuch ek baar mein fix ho gaya, jaise ki software install karna aur initial training lena. Par uske baad jo regular chalti rehne wali communication aur telephonic support hai, wo thodi disappointing rahi. Main sochti thi ki jab main daily calling tools aur database use karungi, toh agar koi problem aayegi toh aapka support team readily available hoga. Lekin zyada tar queries ke liye mujhe khud hi solutions dhundhne padte they, aur aapke taraf se proactive outreach nahi hua. Automatic updates helpful the aur unse kaafi cheeze simplify hui, par communication aur assistance mein ek steady ongoing support missing tha. Mere liye yeh thoda important tha, kyunki remote workflows mein smooth communication kaafi maayne rakhta hai. Is wajah se main kehti hoon ki ye aspect thoda better ho sakta tha.

Aditi ShettyMaharashtra, IndiaExperience: Published:
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