Setup kaafi easy tha but ongoing communication mein thodi kami thi
Mujhe laga tha ki jab main WFHI ke software ke liye signup karungi, toh initial setup ke baad saara system smoothly chal jayega aur zyada ongoing support ki zarurat nahi padegi. Lekin reality mein, setup toh ek baar mein complete ho gaya aur training bhi helpful thi, lekin uske baad hi mujhe lagta hai ki continuous guidance thodi kam thi. Jab main naye features explore kar rahi thi ya database ko customize karne ki koshish kar rahi thi, toh support team se response milne mein thoda waqt lagta tha aur kabhi kabhi toh follow-up bhi karna padta tha. Mujhe samajh nahi aaya ki yeh process kitna automated hai aur kitna manual intervention chahiye. Agar continuous regular check-ins ya reminders hote ki settings ko optimize karna hai, toh shayad wo missing tha. Overall, kaafi acha experience tha lekin thoda zyada proactive communication nahi mila jesa expect kar rahi thi.