Skip to main content

WFHI review

Setup ka process tha thoda frustrating lekin ek moment pe sab samajh aya

3 out of 53 of 5Verified customerSupport and communication

Setup ka process tha thoda frustrating lekin ek moment pe sab samajh aya

The support and communication setup had its share of one-off tasks and ongoing stuff, which at first made things a bit confusing. Jab sign-up ke baad software ki updates aur dialer tools ko samajhne ki koshish ki, mujhe laga ki har baar naye steps karne honge, par phir ek moment aaya jab mene samajh liya ki ye automatic updates hai aur wo aapke liye sab chalate rehte hain bina extra effort ke. This realization changed how I felt about the support load because initially, har baar mujhe lage ki mujhe baar baar customer support ko call karna padega har choti problem pe. Par phir mujhe yeh bhi samajh aaya ki database feature ka setup kabhi kabhi complex hota hai aur kuch issues baar baar aate hain, jinke liye ongoing communication ki zarurat padti hai. Is process ne mujhe thoda thakaya, especially jab mujhe repeatedly support se clarifications mangni parti thi, par wo helpful rahi jab boli ki kab aur kya karna hai. The combination of one-off configuration steps aur ongoing checks made the experience mixed, but support was patient enough to hold through. Agar automatic updates ka aspect pehle se clear hota, toh shayad main itna burden nahi mehsoos karta. Overall, it clicked mostly with time and patience.

Ankit DeshmukhUttar Pradesh, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy