Setup ka process samajhne mein bohot time gaya, aur phir bhi issues rahe
Main soch raha tha ki setup quick hoga, lekin surprise ye tha ki bohot saare cheezein ekdum ek-baad-ek nahi ho rahi thi. Pehle toh sign-up process thoda tedious laga, phir dialer setup se leke database mein contacts dalne tak sab mein alag-alag tarah ke problems aaye. Kuch functionalities ek baar set karne ke baad toh theek chal rahi thi, par updates ke baad kabhi kabhi call tools mein glitch aa jata hai. Main ek baar support ko phone kiya toh laga ki wo bhi iss baar thode helpless the, kyunki batein baar-baar repeat karni padti thi aur solutions thode complex lagte the. Kya ye setup sirf ek baar ka kaam tha ya ongoing support milega? Ye samajhna problematic tha, kyunki kabhi lagta ek baar karlo aur chal jayega, par phir naye features ke liye phir se seekhna padta. Training sessions achhe the par unke baad bhi mujhe lagta hai kuch basic cheezein sahi se explain nahi ki gayi hain. Overall experience frustrating tha, kyunki mera expectation tha ki software smoothly chalega bina iss takleef ke, par reality me kaafi baar dikkat aayi.