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WFHI review

setup ka experience tha thoda frustrating

2 out of 52 of 5Verified customerSupport and communication

setup ka experience tha thoda frustrating

Bhai setup ke waqt toh sab theek tha, basic onboarding samajh aa gaya tha, par support ki taraf se ongoing help bilkul consistent nahi thi. Kabhi call karte toh response aata tha, kabhi mail bhejni padti thi, aur wo bhi thoda late. Training sessions ka matlab samajh nahi aaya, woh ek bari hi lagti thi, multiple baar repeat karwa rahe the, par continuous support almost zero tha. Welcome se lekar dialer tak ka process gimmicks jaisa laga, like thoda time waste hua. Mujhe toh laga software theek chalega but jab database feature ki baat aayi toh samajh nahi paya, ki updates kab aur kaise hoti hain, aur phone support mein log baar baar transfer karte rahe bina koi clear solution mile. Payment aur invoice system thoda straightforward tha, but overall jo baat hai woh yeh ki continuous support poor tha, jiski wajah se pura setup ka experience thoda frustrate karne wala raha.

Hiral ChauhanGoa, IndiaExperience: Published:
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