2 out of 52 of 5Verified customerTraining and onboarding
Setup ka expectation aur reality
Main soch raha tha ki onboarding process simple hoga aur training bas ek baar ki hogi. Lekin actual mein, mujhe lagta hai ki setup kaafi ongoing process hai. Training initial phase mein thik thi, lekin software ke updates aur naye features samajhne ke liye regular follow-ups chahiye the. Continuous learning aur adaptation karna padta hai software ke saath. Mujhe ye bhi laga ki database feature ko samajhne mein waqt zyada lagta hai aur dialer kabhi kabhi samajh nahi aata ki kaise efficiently use karoon. Support team ki madad acchi thi, wo har baar call pe available rehte the, par setup straight forward nahi lagta tha jaise maine pehle socha tha. Overall, thoda complex experience tha, aur training ongoing hai rather than one-off.